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Terms and Conditions

Imperial Beach Community Clinic Notice of Text Messaging Terms

THIS NOTICE DESCRIBES THE TERMS AND CONDITIONS THAT APPLY TO TEXT MESSAGES SENT TO YOU BY IMPERIAL BEACH COMMUNITY CLINIC, INCLUDING HOW TEXT MESSAGING MAY BE USED TO COMMUNICATE WITH YOU AND YOUR OPTIONS FOR RECEIVING OR OPTING OUT OF TEXT MESSAGES. PLEASE REVIEW IT CAREFULLY.

Mobile Numbers. We collect mobile phone numbers to communicate with patients via SMS and/or RCS text messages for purposes such as appointment reminders, billing notifications, and care coordination.

Your privacy is a priority. Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We will not use your number for unrelated marketing without your express written consent.

Imperial Beach Community Clinic uses text messaging to communicate with patients for purposes such as appointment reminders, billing notifications, and care coordination. You are not required to opt in as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

Message frequency may vary.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Text messages sent via SMS and RCS channels are not fully secure and may not be HIPAA-compliant; however, we take reasonable precautions to safeguard your privacy by restricting the content of these messages to non-sensitive notifications. Any messages containing detailed Protected Health Information (PHI) will be sent via a separate, secure messaging channel.

You may opt out of receiving text messages at any time by replying "STOP." You will receive a final confirmation text to verify you have opted out. No further messages will be sent. If you would like to rejoin, you can authorize us to restart by texting "START."

For help, reply "HELP" or contact us at 619-429-3733.

Privacy Policy and Terms. For additional information about how IBCC protects your information and the terms applicable to electronic communications, please review our Privacy Policy.

SMS Communications and Consent

Imperial Beach Community Clinic does not sell, share, or disclose mobile phone numbers, SMS opt-in data, or text messaging consent information to third parties or affiliates for marketing or promotional purposes. SMS consent information is used to administer patient communications, including appointment reminders, scheduling notifications, and care coordination.

Opt-In Message

IBCC: Agree to appointment texts? Frequency varies. Msg & data rates may apply. STOP to opt out, HELP for help. Terms: www.ibclinic.org/terms-and-conditions
Privacy: www.ibclinic.org/privacy-policy SMS opt-in data and consent aren't shared with third parties for marketing. Do you consent?

Verbal Consent:

View the Verbal Consent (PDF)

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(619)429-3733
info@ibclinic.org

Imperial Beach Health Center
949 Palm Avenue
Imperial Beach, CA 91932
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Nestor Community Health Center
1016 Outer Road
San Diego, CA 92154
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Imperial Beach Health Center
949 Palm Avenue
Imperial Beach, CA 91932
Map

Nestor Community Health Center
1016 Outer Road
San Diego, CA 92154
Map

IBCC Administration Office
2232 Verus Street
San Diego, CA 92154
Suite I
Phone : 619-427-3733
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Contact Us
(619)429-3733
info@ibclinic.org

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